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ForwardVia

United Kingdom
Mail ForwardingParcel Forwarding
1 Review
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ForwardVia

United Kingdom
2 Reviews
PF Score
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  • Location
  • Services, Payments & Shipping Options
  • Pros & Cons
  • Service Description
  • Usage
  • Verdict
Location
26c Hazel Road, Southampton, UK
+44 (0)2380432561
hello@forwardvia.com
forwardvia.com
Service Highlights
  • Supermarket Shopping
Payment Methods
  • Credit Cards
  • PayPal
  • Bank Transfer
Shipping Options
Pros

    • Free Membership
    • 30 days of free storage
    • Personal shopper
    • Supermarket shopping
    • Supports eBay and Amazon Sellers

Cons

    • Content on the website is outdated and incorrect.
    • Their prices seem moderately high, so we would be making sure we don't order too many extra services.

Service Description

ForwardVia gives a free UK address for a storage space of 30 days in their Hampshire warehouse. They offer Supermarket Shopping too!

Paid Plan
    • Premium £90/Year
    • 5% Shipping Discounts
Free Services
  • Receiving Mail
  • Receiving Packages
  • Storage
  • Membership
Paid Services
    • Content Pictures
    • Consolidation
    • Repackaging
    • Personal Shopper
    • Receive & Forward supermarket goods
    • Scanning & Emailing
    • Re-invoicing
    • Content inspection
    • Return handling

Warehouse Hours Closed

Monday 8:30 am – 5:00 pm

Tuesday 8:30 am – 5:00 pm

Wednesday 8:30 am – 5:00 pm

Thursday 8:30 am – 5:00 pm

Friday 8:30 am – 5:00 pm

Saturday Closed

Sunday Closed

Trusted 3rd Party Reviews
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Signup and Usage

Signup is free with ForwardVia, and because we have not as yet used their service hence, we can only talk about as they appear to be on the surface.

They offer to give 30 days of free storage, and if your parcel stays longer, you will then pay £1/day/package. This may seem like an expensive punishment, but hey, at least they are upfront about it, right?

Once you have purchased your items, you can start sending them to your shiny new UK address. You can let them know that your purchases are coming by entering the details in 'Place New Orders' section of the dashboard. Although this happens to be an optional task, if you like you can inform them via the form, or if you prefer not to, then too they will tell you once your packages have arrived.

If you would like them to shop on your behalf, then you will need to fill out a form in your dashboard section titled Shop4me.

If you wish to combine your packages, then once everything has arrived, you can begin the consolidation and then ship it off to your destination. They claim to have a lot of shipping methods, but upon close inquiry, they prefer just the ones we have mentioned above.

Additionally, ForwardVia also provides a service called Supermarket shopping. Supermarket Groceries - allows ForwardVia to repack groceries into multiple items on user’s behalf. All you have to do is give your supermarket name, expected delivery (From supermarket to ForwardVia) and upload your supermarket order, if available.

In all the above options, you can order additional services such as shipping insurance, pre shipment photo, detail content inspection, and removal/re-invoicing of original receipts for gift purposes.

Verdict

ForwardVia doesn't shy away from declaring their fees and nor do they claim to be affordable but in every other essence they have an aura of honesty and reliability which is why we are confident that their service has an excellent future.

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  1. Steve Taylor
    Price

    Services

    Shipping

    Quality

    Support

    My recent experience with ForwardVia was terrible. I had three packages sent to them for forwarding to Australia and after ordering and paying for the packages to be consolidated into one, I only received the contents of two. When I asked why my order (and subsequent confirmation email) of 3 packages wasn’t fulfilled correctly, I was told a team member made the decision to hold one package because of the overall weight. No consultation with me!….just a secondary charge for the remaining package. If I wanted my third package I had to pay another $400. After asking for compensation for the additional costs, ironically I was also told I haven’t incurred additional costs because consultation doesn’t reduce costs. Contrary to what their website promotes……”Consolidation can save you on shipping cost compare to shipping them individually”

    Read their T&Cs carefully and get them to confirm your consolidation options before you pay to avoid unexpected additional costs….you won’t have a choice once they have your items.

    3 months ago
    1. qadmin777

      Hi Steve,
      Thanks for the valuable feedback. We made this site (though we dont update this all too often) for people who use such services so they are aware of potential issues.

      3 months ago

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