Awful service !
Awful service. Parcel not delivered because i refused to pay a service fee to ups of 80 euros for a return of goods without any commercial value (value 0 eur). Just to make a declaration that the goods have no value and are not taxable… forward2me asked me to pay for the return fees and to pay also to send again the parcel… just ridiculous…
Their reply:
“Hi,
Just like the customs charges we cannot control what admin charges UPS apply.
But fact remains you rejected the shipment.
This was your deisoison as you were unhappy paying the courier admin fees, therefore we are not going to issue any refund.
Kind regards
Chris”
So if you are not happy with paying 80 EUR of service fees for goods without commercial value and being robbed by UPS, it means if you refuse to pay something which is not due, it is your fault… And forward2me won’t assist you, on the contrary, they will punish you for refusing to be stolen.
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